Terms & Conditions

By using PhaseMap (“Service”), a service of Hill House Ltd. (“HH”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

HH reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to these Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: HYPERLINK “http://basecamphq.com/terms.html” www.phasemap.com

The purpose of the Service is to provide a framework within which you, the user, can document, record, express and share information related to your business plan. It is designed to help you produce a thorough business plan, but all information (“Content”) of the business plan is provided by you or your collaborators. HH is not responsible in any way for your business plan and the success or failure of any ventures you embark upon. (See below.)

Violation of any of the terms below may result in the termination of your Account, at the absolute discretion of HH. You agree to use the Service at your own risk.

Account Terms

You must be 13 years or older to use this Service.

Access to the Services by any automated means, including by the use of “bots” is prohibited.

You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.

Your login credentials may only be used by one person – a single login credential shared by multiple people is not permitted.

You are responsible for maintaining the security of your account and password. TNP cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You are also responsible for all conduct carried out using your account credentials, including username and password.

You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).

If you are using a free account you are not permitted to block ads.

One person or legal entity may not maintain more than one free account.

You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Payment, Refunds, Upgrading and Downgrading Terms

A valid credit card is required for paying accounts. Free accounts are not required to provide a credit card number.

An upgrade from the free trial to any paying plan will end your free trial. You will be billed for your first month immediately upon upgrading.

The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only HH’s income taxes.

For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.

Downgrading your Service may cause the loss of Content, features, or capacity of your Account. HH does not accept any liability for such loss.

Cancellation and Termination

You are solely responsible for properly cancelling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by choosing “Billing Details” through the drop down menu connected to your name tag in the global navigation bar at the top of the screen. The Billing screen provides a simple no questions asked cancellation link.

All of your Content will likely be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled. If you want to retain any of your content, please be sure to export it prior to cancellation.

If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.

HH, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other HH service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. HH reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

HH reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Service Website.

HH shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Copyright and Content Ownership

All Content posted on the Service is must comply with copyright law.

We claim no intellectual property rights over the Content you provide to the Service. Your profile and materials uploaded remain yours. However, by sharing any of your Content, you agree to allow others to view and share your Content.

HH does not pre-screen Content, but HH and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.

The Service is the exclusive properly of HH. All rights are reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from HH.

General Conditions

Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.

Technical support is only provided to paying account holders and is only available through the “Help” button on the right site of your screen.

You understand that HH uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, HH, or any other HH service.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by HH.

We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any HH customer, employee, member, or officer will result in immediate account termination.

You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Do not harm or annoy others using the Service or by your use of the Service. For example, you must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages or transmit any worms or viruses or any code of a destructive nature.

HH does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.

You expressly understand and agree that HH shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if HH has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.

The failure of HH to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and HH and govern your use of the Service, superceding any prior agreements between you and HH (including, but not limited to, any prior versions of the Terms of Service).

Questions about the Terms of Service should be sent to support at [address].

Privacy / Management of Personal Information

HH only requires certain minimum personal information in order to set up and administer an account, including name and a valid e-mail address.

HH does not use personal information to spam you, but may contact you via your e-mail address from time to time with matters related to the administration of your account.

When a user chooses to “share” content with another person, we ask for that other person’s e-mail address so that a link can be sent to them on your behalf. This is provided as a service and you represent and warrant that it will only be used for lawful purposes and where you have the consent of that other person’s personal information for such purposes. HH will only use that person’s e-mail address to administer their use of the site to access your Content.

HH does not share user information with any third parties except in exceptional circumstances, including when it is in our view reasonably necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of these Terms of Service, or as otherwise required by law.

HH uses general and anonymous analytics to understand how our users use the Service and to improve it.

HH may use information about your general location, if available, to provide locally-relevant advertising.

HH uses cookies to facilitate your use of the Service. A cookie is a text file that resides on your computer that can be used to save login information and preferences. Cookies are not mandatory, but we think it improves your ability to interact with the service.

If you have any questions about how HH collects, uses or discloses your personal information, please contact us.